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831 McDow Drive, Rock Hill, SC, 29732
SunsetWell Score®
19th percentile in SC
“Average” on our 1–10 composite scale
The score uses the same calculation nationwide: 8.0 is computed the same way in every state. The percentile compares the facility with state peers, so the same score can have a different local standing. Full explanation
Data: CMS Provider Data Catalog, refreshed June 2026
How we score →This Medicare-certified nursing home has 11 certified beds and reports 4.5 total nursing hours per resident per day, above the state median of 3.6. Nursing staff turnover of 38% per year is below the state median of 46%. CMS records show 8 health citations in the last 3 years and 1 substantiated complaint; most recent inspection February 2026. Inspections in this period included an immediate jeopardy citation — CMS's most serious finding — and the facility was assessed $16,997 in fines in the last 3 years.
Summary generated from this facility's CMS inspection, staffing, and enforcement records. Every statement is derived directly from federal data — nothing is estimated or invented.
Most families pick a facility under time pressure — research on hospital discharges finds proximity and immediate availability drive the decision far more than quality ratings do. But once someone moves in, what families say matters most changes: national ombudsman complaint data puts slow responses to requests for help among the top concerns, and satisfaction studies consistently point to staff attitude and communication, food, activities, and residents' autonomy as what separates a good experience from a bad one.
You can't tour those things in an afternoon, but this page holds useful proxies for them:
Based on federal long-term-care ombudsman complaint categories and peer-reviewed family-satisfaction research. How we measure quality
From Medicare claims — hospital admissions, emergency visits, readmissions, discharge back to the community, and infections requiring hospitalization. Facilities cannot self-report these.
Source: CMS claims-based quality measures, refreshed 2026-07-05. Small facilities have fewer residents, so we adjust for sample size to reduce the effect of a few unusual months.
Staffing levels are one of the strongest predictors of nursing home quality. These figures are reported by the facility to CMS through payroll records, as hours of care available per resident per day.
Weekend nursing coverage drops about 19% versus a typical weekday at this facility.
Average staffing reliability (49/100)
CMS Payroll-Based Journal, CY2025 Q4
Being made to leave — an involuntary discharge or eviction — is the single most common complaint families bring to long-term-care ombudsmen nationwide.
No citations under federal transfer and discharge requirements were found in the last 3 years of inspection data. That's a good sign, though not a guarantee — facilities inspected less often have had fewer chances to be cited. It's still worth asking on a tour how the facility handles payment transitions (for example, when private funds run out and a resident moves to Medicaid).
CMS health-inspection citations (F-622, F-623, F-624) · refreshed 2026-07-05
State inspectors survey every nursing home roughly once a year and after complaints. Citations and fines below come from federal inspection records for the last three years.
Health citations, last 3 years
8
Most recent inspection
February 25, 2026
Federal fines, last 3 years
$16,997
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure medication error rates are not 5 percent or greater.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Keep all essential equipment working safely.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Citations are common — what matters is severity and pattern. Learn how to read inspection reports →
You can store a research request with SunsetWell. Individual review and a response are not guaranteed, so contact facilities directly for current details.
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Always confirm current inspection status with your state regulatory agency. SunsetWell compiles public CMS and state data but encourages families to tour facilities and speak directly with administrators.